Hardware Clocks

Time, Time Zones and Daylight Savings Time

This article will cover some common questions regarding how our physical clocks get their time and how the clocks can be adjusted for different time zones and Daylight Savings Time. From where does the clock g...

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Allowing/Restricting PIN Entry at Clocks (Manual Clock Settings / Keypad entry restrictions)

Clocks can allow an employee to clock in via PIN entry. However, if the client requires the employee to clock in via the below methods and the clock supports these methods this can be changed so that employees ...

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Failed Socket 0 Connection to the Router Error

This error can occur when 9 is pressed to transmit the clock. If you are getting a socket message, please power cycle the clock, and try transmitting again. If there is a problem with the clock, power cycling m...

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Tranz 330/380 and Tranz 380X2 Clocks

Overview The VeriFone Trans 330/380 is a timeclock manufactured by Hewlett Packard and was commonly used by retail stores to process credit card transactions. As a clock terminal, it allows one to clock in/out...

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Remove / Deactivate a Clock

Deactivating a clock is a simple step you need to take if you are: deactivating a client's account the client will no longer be using a physical clock and you want to free up the clock for another client ...

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FAQ: Can I Reuse a Swipe or Prox Card?

Technically yes, although it is highly recommended that you avoid doing this if possible. If your client insists on recycling cards, you should wait an extended period of time before re-issuing the card. The re...

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View Clocks for All Clients

Clock Status allows you to view details about your clients' hardware such as their connection status, location stamps, serial number, etc. In TimeWorksPlus, you can view this by going to Accountant Menu > C...

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Print Template Transfers When Changing Clocks

SwipeClock offers multiple biometric clocks and if your client changes from one biometric clock to another, you may be wondering if employees will have to be re-enrolled. It depends on which clocks are involved...

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Clock Warranty

The limited lifetime warranty applies only to merchandise purchased from, and only from, SwipeClock. The warranty excludes: Schlage HandPunch Products1 Swipe cards Proximity cards Key fobs Items th...

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FAQ: Can an Employee Clock in at one Location and Clock out at Another Location?

If your client has multiple clocks at different locations, an employee can use a clock at any location and clock out at a location different from where they clocked in. This can also hold true for employees th...

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