Hardware Clocks

Biometric Clock Error - "Finger Error 833-A"

Typically this "833-a" error message is generated by one or more corrupted print templates and usually happens when one does one of the following: 1. Associates / Re associates one of external print readers t...

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Vx Series FlexClock

Our Verifone Vx series clocks are a subset of our FlexClock line that feature different capabilities from other Ethernet only FlexClocks. Some provide both analog and Ethernet transmission. Others have the abil...

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Assigning Location for Unprocessed / Unmatched Punches

To see from what clock unprocessed punches came from, and to set up a clock for a specific location follow these simple steps: A Location Stamp needs to be added to each clock. To do this, go to your Adminis...

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VoiceClock Demo

If you would like to hear an example of the VoiceClock, there is a phone number you can call that provides a sample of the process. IMPORTANT: This is not for the Hosted VoiceClock, only the stand alone VoiceC...

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Reset Manager Password for Tranz 380 Clocks

The manager password is what allows a manager or supervisor to access the print menu and other administrative features on the clock itself. The default password on our clocks is 1234 but, if it has been changed...

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Verify Transmit Color Coding

The Last Contact section of this page is usually populated with a date and time of the last successful transmit a TimeClock has made. The text is going to be in one of three colors: red, yellow, and green. R...

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Battery Backup

A UPS (battery backup) could work for you during a power outage. These are commonly used for computers in the event of power surges or sags and would continue to power a computer for 5 to 15 minutes which would...

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FAQ: Can an enrolled print be deleted accidentally?

Yes, but there is only one way this can be done. If a print is enrolled and for some reason the TimeClock malfunctions or gets reprogrammed before the print is transmitted to our servers then the print can be l...

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View Number of Punches Stored on Clock

To view how many punches are currently on a TimeClock press the Function/Enter then the 2 keys. The screen will display 'X Records' where X is the number of punches. Note: Pressing the '9' key will initiate a ...

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FAQ: Are Clock Transmissions Encrypted?

Transactions between our servers and any of our ethernet clocks are not encrypted. The reasons behind this are: The clocks are programmed to only hit our IP's and cannot connect to any other systems. The i...

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