Hardware Clocks

HandKey II / Z18 Add On

Please note, our ability to provide support during the actual process of connecting a HandKey II to a Z18, is somewhat limited. We advise those who plan on configuring our clock with a HandKey II to seek the as...

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No ENQ From Host Error

This article applies to our Vx series clocks. It does not apply to our analog Tranz330/380 clocks. This can happen due to Captive Paywalls / Firewalls. If your network requires you to click an "I Agree" button...

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FAQ: Where Can I See the Serial Number of a Clock?

The serial number is usually found on the back of the clock, located on a sticker. However, it is possible to view the serial number through the clock's display as well. Ethernet clocks will display the serial...

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Reset Manager Password for Ethernet Clocks

The manager password is what allows a manager or supervisor to access the print menu and other administrative features on the clock itself. The default password on our clocks is 1234 but, if it has been changed...

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Updating FlexClock Software

This article is for FlexClocks under the 757 project code Z11 Z18 Z23/33 Z24/34 Z12/14 VeriFone Vx510 VeriFone Vx570 VeriFone Vx610 In order to view the current software version, go to Admin...

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Z18 Product Overview

The Z18 has a built-in proximity card reader and it is designed to be wall-mounted, with all cables buried in the wall behind the clock. It has numerous wired inputs that can drive additional features not norm...

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FAQ: How Do I Delete a Fingerprint off a Clock?

You can delete finger prints from the finger print reader's memory knowing only the employee ID number, or by touching the live finger manually to the sensor. The delete option is especially useful and importan...

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FAQ: Can the clock store punches in the event of a power outage?

If your facility experiences a power outage, any existing punches that have not been transmitted will be stored until power is restored. Each clock unit has a back up Lithium battery so that if the power goes...

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HandPunch Add On

Overview If your client has an existing HandPunch clock, it is possible for that clock to be used with our system. It must be connected to a “host” time clock such as the Z14, Z11, or Z18. The Z18 may be the b...

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Clock Status - TWP

Clock Status displays the attributes and status of your client's physical clocks. It also allows you to change some information about a clock. It was previously referred to as Verify Transmit or Clock Managemen...

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