TWP Partner Knowledge Base


  • Before Implementing TimeWorksTouch

    TimeWorksTouch possesses some important distinctions from our other hardware clocks. As a SwipeClock partner, ...

    Nov 21, 2017 03:11PM MST
  • TimeWorksTouch FAQ

    Device Q: Can the LCD screen be customized? A: TimeWorksTouch has device settings like you would find in any ...

    May 24, 2017 02:04PM MDT
  • TimeWorksTouch Setup and Print Enrollment Videos

    The following videos explain the setup and registration of TimeWorksTouch as well as the process for enrolling...

    Apr 28, 2017 11:34AM MDT
  • Connecting TimeWorksTouch to the Internet

    Use the instructions below that correspond to your selected network type: Wi-Fi or Ethernet: Wi-Fi Network S...

    Aug 14, 2017 02:14PM MDT
  • TimeWorksTouch Manual

    TimeWorksTouch is SwipeClock's hardware clock that combines biometric and prox card capabilities with Intellig...

    Aug 24, 2017 10:54AM MDT
  • Using Fingerprints on TimeWorksTouch

    TimeWorksTouch includes a built-in fingerprint scanner for employee authentication. IMPORTANT: If you are loo...

    May 24, 2017 02:05PM MDT
  • Trusted PINs on TimeWorksTouch

    If an employee fingerprint cannot be enrolled on the TimeWorksTouch clock due to worn and unreadable fingerpri...

    Apr 19, 2017 03:49PM MDT
  • Updating Software for TimeWorksTouch

    TimeWorksTouch clocks update their software automatically without any initiation. It is still important to hav...

    Apr 04, 2017 02:33PM MDT
  • Troubleshooting TimeWorksTouch

    Network Connections When the clock is offline (not connected to the internet), follow these troubleshooting s...

    Aug 07, 2017 02:55PM MDT
  • Offline Mode for TimeWorksTouch

    TimeWorksTouch still collects punches when its connection to the internet is dropped. However, when a loss of ...

    Apr 04, 2017 02:36PM MDT
  • Get More in Support Center

    Swipeclock partners can submit cases to technical support and view additional articles in Support Center.

    Your accountant login to TimeWorksPlus is required to access Support Center.
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