WebClock, Mobile & Intelligent Clock

WebClock 3.0

WebClock 3.0 is the latest generation of WebClock that will soon be the standard for both TimeWorks and TimeWorksPlus users. This article explains how you, as a partner, can enable WebClock 3.0 in advanced of o...

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PunchLogic

PunchLogic is a feature of Intelligent Clock that recognizes an employee's current clock status when presenting punch options. Clock buttons are disabled based on the last punch to help prevent mistakes, like d...

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Preventing "Early INs" with Clock Lockout

TimeWorksPlus offers an easy path to schedule compliance with our Intelligent Clock functionality. By using Clock Lockout, employees are prevented from clocking in earlier than their scheduled start time, lower...

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WebClock Punch Not Saved Error

If your client continues to receive the below error when trying to clock IN or OUT at the WebClock: "Punch Not Saved! Your punch could not be saved. This punch appears to have already been submitted (making th...

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Punch Types

The Intelligent Clock offers additional functionality in the way of Punch Types. When using the clock, the employee can identify whether they are starting a break, meal or even transferring to another departmen...

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Pinpoint GPS

Pinpoint GPS is a new feature of TimeWorks Mobile that allows the client to track where employees clocked in and out. To enable this for a client: Go to the Accountant Menu Click on Client Configuration ...

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Why is an employee unable to select certain punch options at the clock?

If an employee is trying to use the Intelligent Clock and it is not allowing them to select the correct punch type, it is likely because they have forgotten to to use the clock at some point during their shift....

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WebClock & TOR Changes FAQ

In early 2018, changes to WebClock, ESS and the Time Off Request feature will be released. These changes will alter an employee's experience significantly on both TimeWorks and TimeWorksPlus. A comprehensive a...

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FAQ: Employee Receives "Location is not authorized" Error on WebClock

If an employee attempts to clock in via the WebClock and sees the following error message it is because the account has been setup with an IP filter that restricts employees punches to designated IP addresse...

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Why is there a difference between the WebClock time and the time on my computer or time card?

Our servers are set to atomic time in tune with the atomic clock located in Ft. Collins, Colorado. The server constantly pings the atomic clock daily, so that our service time is as precise as possible. A user...

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