In some cases the prompt will enforce this 230 character limit even if no Tranz 330/380 is assigned to the site. This is usually caused by clocks they have that have never contacted us under Verify Transmit.
Because of this the site assumes there is a chance that those clocks could be a 330/380 and enforces the 230 character limit.
To fix this you can either have the clocks:
- Contact us to be identified via the internet.
- Or deactivate the clocks from off of the site. This is not suggested as you will incur reactivation fees if you are planning to use those clocks for this client.