Clock Asks for a Merchant ID when Programming

If you are getting a request for the Merchant ID when programming a TimeClock you may be entering an incorrect command when programming. 

During a step in the programming  (Programming or Re-Programming a TimeClock) the clock will say one of two things "DOWNLOAD?" or "DOWNLOAD TYPE?". You will want to follow the below depending on what you receive:

a. "DOWNLOAD?" - Press [ENTER]

b. "DOWNLOAD TYPE?" - Press 2 then [ENTER]

 

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